At HealthCare.gov, you’ll see instructions on getting in-person help from trained “navigators” at places such as a hospital near you. Again, if you try this option, bring information such as about income level and current health insurance.
According to anecdotal evidence from news reports, some people have found this option helpful, but the training of navigators has often been a last-minute scramble. The navigators can provide information and answer questions, but you’ll still need to learn enough to make your own decisions about the coverage options.