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When you purchase a product or a service, you expect to get your money's worth. Sometimes that does not happen. When is it okay to demand a refund?
False advertising is against the law for a reason: You can't trick people into thinking they're getting one thing and then sell them something else. This goes for anything: from kids' toys to electronics to power tools. If the item said it was going to perform a certain way and it fell short of that promise, you deserve a refund.
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