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Companies we love in 8 industries we hate

A trip to the bank doesn't have to be a nightmare. Here are the customer service winners in eight industries that customers hate, from airlines to cable companies.

5. Phone (Wireless and home)

Pual Sakuma/AP/File

In this June 2012 file photo, the Verizon logo is seen at Verizon store in Mountain View, Calif.

Sept. 07, 2012, 1:21 p.m. ET

By Schuyler Velasco Correspondent
@Schuyler_V

There's healthier competition in telecommunications than TV, but tricky long-term contracts and service dead zones can still make customers feel like they're being constantly duped by their providers.

Among wireless service providers, Verizon ranked consistently at the top or near the top of J.D. Power rankings across all US regions, and had the top ACSI score for wireless companies behind Sprint-Nextel for 2012. Verizon was also named the No. 1 “Most Admired” telecommunications company by Fortune magazine in 2012.

Source: JD Power and Associates, American Consumer Satisfaction Index, Fortune magazine

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Companies we love in 8 industries we hate

A trip to the bank doesn't have to be a nightmare. Here are the customer service winners in eight industries that customers hate, from airlines to cable companies.

5. Phone (Wireless and home)

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Companies we love in 8 industries we hate

A trip to the bank doesn't have to be a nightmare. Here are the customer service winners in eight industries that customers hate, from airlines to cable companies.

5. Phone (Wireless and home)

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