PJs or pinstripes? The tradeoffs of tele-work

Yahoo's Marissa Mayer and other CEOs have called a time-out on telecommuting. It's clear that just as some workers thrive on their own and some need to be in an office, some types work are better done in isolation and others in collaboration. It's also clear that telecommuting is only going to increase in the years to come.

|
Melanie Stetson Freeman/Staff
Employees at 2U, a distributor of online courses, enjoy the togetherness of office work in New York.

Who would have thought that well into the second decade of the 21st century water-cooler seminars and hallway chitchat would be held up as the unique value proposition of an office? But thanks to Yahoo’s Marissa Mayer and other managers who have newfound qualms about telecommuting, the serendipitous conversations and informal collaborations that take place in an office – sometimes also called slacking and breeze-shooting – are being touted as the secret sauce of business. 

There is something to that. Silicon Valley in California; Kendall Square in Cambridge, Mass.; and other tech incubation districts are famous for their pizza parties, foosball tables, and networking mixers. Proximity is the point. But at the same time, technology and demographics are driving telecommuting. Which trend will win? 

In a Monitor cover story, Eilene Zimmerman digs into that question, paying close attention to the trade-offs: human contact versus isolation, teamwork versus concentration, the distraction of co-workers versus the distraction of the fridge. Whichever camp you are in – happily productive in your pj’s 24/7 or success-dressed and hopping from conference room to brainstorming session Monday through Friday – you know there are pros and cons. Working side by side is good for some people and some projects; concentration and quiet are good for others. And there are plenty of jobs where showing up will always be necessary. Remote plumbing, policing, and nursing will never really cut it. 

Let’s imagine what work might look like a decade from now. First, set aside technological what ifs and meet the workers. As Eilene notes, Generations X and Y have a distinctly different view of the daily commute, the structured workday, and the value of water-cooler socializing than their predecessors. For them, the personal and professional blend. The office, while attractive in some regards, is not a place to rely on for job security or social gratification. In short, digital natives are predisposed to telecommuting.

By 2023, this new breed of workers will anchor the workforce, and telecommuting technology will have advanced by 10 years, bringing ever closer the possibility of seamless “telepresence” from wherever people are. Human contact will still be important, however, and smart managers will make sure that occurs. But fighting traffic and clocking in every day looks like an idea whose time is passing.

If telecommuting is still novel, even controversial, in today’s workplace, it will be normal in tomorrow’s. The real challenge is how to manage it.

 John Yemma is editor of the Monitor. He can be reached at editor@csmonitor.com.

You've read  of  free articles. Subscribe to continue.
Real news can be honest, hopeful, credible, constructive.
What is the Monitor difference? Tackling the tough headlines – with humanity. Listening to sources – with respect. Seeing the story that others are missing by reporting what so often gets overlooked: the values that connect us. That’s Monitor reporting – news that changes how you see the world.

Dear Reader,

About a year ago, I happened upon this statement about the Monitor in the Harvard Business Review – under the charming heading of “do things that don’t interest you”:

“Many things that end up” being meaningful, writes social scientist Joseph Grenny, “have come from conference workshops, articles, or online videos that began as a chore and ended with an insight. My work in Kenya, for example, was heavily influenced by a Christian Science Monitor article I had forced myself to read 10 years earlier. Sometimes, we call things ‘boring’ simply because they lie outside the box we are currently in.”

If you were to come up with a punchline to a joke about the Monitor, that would probably be it. We’re seen as being global, fair, insightful, and perhaps a bit too earnest. We’re the bran muffin of journalism.

But you know what? We change lives. And I’m going to argue that we change lives precisely because we force open that too-small box that most human beings think they live in.

The Monitor is a peculiar little publication that’s hard for the world to figure out. We’re run by a church, but we’re not only for church members and we’re not about converting people. We’re known as being fair even as the world becomes as polarized as at any time since the newspaper’s founding in 1908.

We have a mission beyond circulation, we want to bridge divides. We’re about kicking down the door of thought everywhere and saying, “You are bigger and more capable than you realize. And we can prove it.”

If you’re looking for bran muffin journalism, you can subscribe to the Monitor for $15. You’ll get the Monitor Weekly magazine, the Monitor Daily email, and unlimited access to CSMonitor.com.

QR Code to PJs or pinstripes? The tradeoffs of tele-work
Read this article in
https://www.csmonitor.com/Commentary/From-the-Editors/2013/0507/PJs-or-pinstripes-The-tradeoffs-of-tele-work
QR Code to Subscription page
Start your subscription today
https://www.csmonitor.com/subscribe