Fiat Chrysler recalls 1.4 million Dodge, Jeep, Ram vehicles over hacking concerns

After hackers successfully gained remote control over a Jeep Cherokee this week, Fiat Chrysler Automobiles is recalling millions of vehicles that may suffer from the same security vulnerability. 

|
Carlos Osorio/AP/File
The Fiat Chrysler Automobiles sign is seen after being unveiled at Chrysler World Headquarters in Auburn Hills, Mich. Fiat Chrysler has decided to recall about 1.4 million cars and trucks in the U.S. just days after two hackers detailed how they were able to take control of a Jeep Cherokee SUV over the Internet, the company announced, Friday, July 24, 2015.

Earlier this week, we reported on a vulnerability in Chrysler's Uconnect system that allowed two hackers to remotely control a Jeep Cherokee. (They could've chosen any number of vehicles from a wide range of automakers, but determined that the Cherokee was best suited for their demonstration.)

To counter some of the coverage of that event, Fiat Chrysler Automobiles quickly published a blog post reiterating that "there has not been a single real world incident of an unlawful or unauthorized remote hack into any FCA vehicle". However, the company also said that it would contact owners whose vehicleswere affected by the flaw and let them know about an important software upgrade available online or at their dealer.

Today, FCA stepped up its efforts to nip this problem in the bud. The company has issued an official recall for 1.4 million U.S. vehicles that may suffer from the security vulnerability. The list of makes and models includes:

  • 2015 Chrysler 200
  • 2015 Chrysler 300
  • 2015 Dodge Challenger
  • 2015 Dodge Charger
  • 2014-2015 Dodge Durango
  • 2013-2015 Dodge Viper
  • 2014-2015 Jeep Cherokee
  • 2014-2015 Jeep Grand Cherokee
  • 2013-2015 Ram 1500, 2500 and 3500 pickups
  • 2013-2015 Ram 3500, 4500, 5500 chassis cabs

The recall is limited to vehicles equipped with 8.4-inch touchscreens.

FCA says that it "is unaware of any injuries related to software exploitation, nor is it aware of any related complaints, warranty claims or accidents" apart from the hacking demo reported in the media.

THE NEW FACE OF RECALLS?

The FCA recall is interesting because it's among the first we've seen intended to stop hackers from taking control of vehicles. It's also interesting because it can be carried out in so many ways:

  • Consumers can visit a dealership, where mechanics will apply the fix in about 30 - 45 minutes;
  • They can use the USB drive that will accompany the recall notice to apply the update themselves; or,
  • Those who don't want to wait can download the fix from DriveUconnect.com, put it onto their own jump drive, and install the upgrade that way.

In addition, FCA says that it has upgraded the Uconnect network to prevent hacks like the one we discussed on Wednesday. That upgrade shields owners from threats whether or not consumers have updated the software in their own vehicles.

Unsure whether your vehicle needs the update? Visit DriveUconnect.com and enter your VIN, or call FCA US Customer Care  at 800-853-1403.

You've read  of  free articles. Subscribe to continue.
Real news can be honest, hopeful, credible, constructive.
What is the Monitor difference? Tackling the tough headlines – with humanity. Listening to sources – with respect. Seeing the story that others are missing by reporting what so often gets overlooked: the values that connect us. That’s Monitor reporting – news that changes how you see the world.

Dear Reader,

About a year ago, I happened upon this statement about the Monitor in the Harvard Business Review – under the charming heading of “do things that don’t interest you”:

“Many things that end up” being meaningful, writes social scientist Joseph Grenny, “have come from conference workshops, articles, or online videos that began as a chore and ended with an insight. My work in Kenya, for example, was heavily influenced by a Christian Science Monitor article I had forced myself to read 10 years earlier. Sometimes, we call things ‘boring’ simply because they lie outside the box we are currently in.”

If you were to come up with a punchline to a joke about the Monitor, that would probably be it. We’re seen as being global, fair, insightful, and perhaps a bit too earnest. We’re the bran muffin of journalism.

But you know what? We change lives. And I’m going to argue that we change lives precisely because we force open that too-small box that most human beings think they live in.

The Monitor is a peculiar little publication that’s hard for the world to figure out. We’re run by a church, but we’re not only for church members and we’re not about converting people. We’re known as being fair even as the world becomes as polarized as at any time since the newspaper’s founding in 1908.

We have a mission beyond circulation, we want to bridge divides. We’re about kicking down the door of thought everywhere and saying, “You are bigger and more capable than you realize. And we can prove it.”

If you’re looking for bran muffin journalism, you can subscribe to the Monitor for $15. You’ll get the Monitor Weekly magazine, the Monitor Daily email, and unlimited access to CSMonitor.com.

QR Code to Fiat Chrysler recalls 1.4 million Dodge, Jeep, Ram vehicles over hacking concerns
Read this article in
https://www.csmonitor.com/Business/In-Gear/2015/0724/Fiat-Chrysler-recalls-1.4-million-Dodge-Jeep-Ram-vehicles-over-hacking-concerns
QR Code to Subscription page
Start your subscription today
https://www.csmonitor.com/subscribe